D'dicatio
Legal

Privacy Policy

Processing of personal data in accordance with Colombian Law 1581 of 2012 and Decree 1377 of 2013.

Data Controller

D'dicatio is responsible for processing the personal data you provide us when browsing our site, creating an account, making a purchase, or contacting us through our customer service channels, including WhatsApp.

Data We Collect

We may collect your name, identification document, address, phone number, email address, payment data (processed by our payment gateway and never stored directly by us), and purchase preferences, as well as browsing information through cookies.

Purpose of Processing

We use your data to process and deliver your orders, manage your account and gift cards, provide customer service, personalize your jewelry, send you commercial communications (when you have authorized it), and comply with our legal and accounting obligations.

Your Rights as a Data Subject (Habeas Data)

As the data subject, you have the right to know, update, correct, and delete your information, as well as to revoke previously granted authorization, under the terms of Law 1581 of 2012. To exercise these rights, write to us on WhatsApp or at the contact email listed on our site.

Cookies

We use our own and third-party cookies to improve your browsing experience, remember your cart and wishlist, and analyze site usage. You can configure your browser to reject cookies, although this may affect some features.

Third Parties and Data Processors

We share information with payment, shipping, and technology providers strictly necessary to process your order, who are required to protect your data and use it solely for the authorized purpose.

Security

We implement reasonable technical and administrative measures to protect your information against unauthorized access, loss, or alteration.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this same page along with their update date.

Do You Have Questions About Your Personal Data?

Write to us and we'll gladly help you.

Contact via WhatsApp chat

Before we connect you with your advisor

Leave your name and number so your advisor knows who they are talking to.

We will only use your details so an advisor can contact you. See our privacy policy.